Privacy Policy - Concreet SA

Introduction

Concreet SA – Stockeet, located at Chemin du Coteau 29A, 1123 Aclens, is committed to protecting personal data and complying with the provisions of the General Data Protection Regulation (GDPR) and any relevant data protection legislation.

1. Data Processor

The data controller is Concreet SA – Stockeet. If you have any questions about data protection, please contact us at contact@stockeet.ch or by phone on 021 800 30 00.

2. Personal data collected

We collect your personal data in an appropriate and relevant manner, limited to the requirements of the services offered. Failure to provide certain data may prevent the provision of our services or access to certain features.

3. Use of Data

Your personal data is used for :

Manage the commercial relationship, including account management, contract management and billing.
To provide and secure our services, including the use of video surveillance and access control systems.
Improve and personalize our services.
Propose commercial offers, unless you object.

4. Legal basis for processing

The processing of your data is based on the performance of your contract with us, our legitimate interest in ensuring the efficiency of our services, and compliance with our legal obligations.

5. Data sharing and transmission

Your data may be shared with our trusted partners for the management of payments and the provision of services. We ensure that these partners respect our confidentiality standards.

6. Data retention

Data is kept for a period of time necessary for the established processing purposes, generally :

Prospect data: up to two years after last contact.
Customer data: for the duration of the contract and up to ten years after its expiry, to manage any claims or disputes.

7. Your rights

You have the right to access your data, to request its correction or deletion, to object to the processing of your data, to request the restriction of processing, and to benefit from the portability of your data. You can also define post-mortem directives concerning the use of your data.

8. Data security

We apply strict security measures to protect your data against unauthorized access, loss or destruction.

9. Changes to the Policy

This policy may be updated from time to time; we encourage you to visit this page regularly to stay informed of any changes.

10. Contact and complaints

To exercise your rights or make a complaint, please contact our Data Protection Officer (DPO) by e-mail at contact@stockeet.ch or by post at our address. Please enclose a copy of your ID for verification.

This policy is designed to be clear and easily accessible to all our customers, ensuring that you are aware of your rights and our handling of your personal data.